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Frequently asked questions
Best of Box Offer
1. What is the Hair Festival Best of Box offer?
New customers who join Haircare Group and spend $300 or more online and apply the promo code: HF2025 at checkout, will receive a Best of Box valued over $220 wholesale value as a complimentary gift with Free Shipping.
See full terms and conditions here
2. How do I redeem the offer?
- Sign up as a new Haircare Group customer.
- Spend $300+ online at thehaircaregroup.com.
- Enter promo code: HF2025 at checkout. The Best of Box and Free Shipping will be automatically added to your cart.
3. What’s in the Best of Box?
The Best of Box contains are curated selection of premium hair care products from Haircare Group including:
Olaplex No.3 Hair Perfector Treatment 100ml, Olaplex In-Salon Professional System, No. 1 Bond Multiplier 15ml, No. 2 Bond Perfector 30ml, evo Icon Welder Heat Protection Spray 200ml, evo Top Drop Scalp Concentrate 15ml, Moroccanoil Original Treatment 50ml, Moroccanoil Purple Treatment 10ml, Lakmé Finish K.Beauty Top-Ten Style-Care Balm 150ml, Color Wow Dream Coat Supernatural Spray 200ml, Color Wow Cult Favorite 50ml, Denman D83 Large Paddle Brush Black, Haircare Group Branded Shipping Box.
4. How long is the offer available?
Promotion is valid from 09:00 ADCT on July 1st, 2025 through to 11:59 ADCT on July 31st, 2025, unless sold out earlier.
5.Who can access Free Shipping and the Best of Box?
Free Shipping is available only to new customers who have never held a Haircare Group account before.
6. What if I need a trade account?
If your new account requires a trading setup, your first order must be placed via our Customer Service team. This means you won’t be able to redeem the Best of Box online immediately. Contact us on 1300437 436 to get started.
7. Is there a limit to how many boxes I can get?
Yes, the offer is limited to one Best of Box per eligible new customer, while stocks last. (SKU Code: 83084)
8. Can I redeem this offer in-store?
This offer is available online only and must be redeemed via thehaircaregroup.com or through our friendly customer service team.
Hair Festival Exclusive Deals
1. How can I shop the Hair Festival exclusive deals?
Simply become a customer by filling out the form above. Once your account is ready, we'll send you a link to shop our exclusive Hair Festival deals featured above.
2. Can I shop the Hair Festival exclusive deals anywhere else?
These exclusive offers were originally available for purchase at Hair Festival, held June 29 - 30, 2025, in Sydney. Since the event has concluded, these deals are now only available online at thehaircaregroup.com and cannot be purchased in-store or through any other channels.
3. Will you restock any sold out Hair Festival exclusive deals?
No. Once a Hair Festival exclusive deal is sold out, it won’t be restocked. These offers are strictly limited and available only while supplies last.
Exception: GLOWWA deals will remain available online on an ongoing basis.
4. How long are the Hair Festival deals available to shop?
Hair Festival exclusive deals are available until Thursday 31st July 2025, or while stocks last, whichever comes first. Be sure to shop early to avoid missing out!
Please note: Hair Festival exclusive deals advertised above may have sold out during the Hair Festival event held on June 29 - 30, 2025, in Sydney. Availability is limited and subject to change without notice.
5. What are the prices shown on the Hair Festival landing page deals?
The prices displayed on the Hair Festival landing page are inclusive of GST. On individual product pages, prices are shown exclusive of GST.
Rest assured, the final price at checkout is the same. The difference is how the pricing is displayed.